Water Filtration, Raleigh, NC

From the start having Rob come explain to us what they can offer and mesh with our needs, to follow up and communication with Dan detailing every single thing with full transparency to Jake the technician installing a whole RO and softener system by himself with extreme professionalism and courtesy everything about progressive water solutions was top notch. We had a few quotes and research done prior to going with them and everything the had and did lined up right amongst other quotes. It was great to get a service done, not feel like a sales pitch but a proper information delivery and guidance system. We are personally recommending to our neighbors to go to progressive. ( Bonus our house water is now amazing)

We recently had to replace our entire whole house water filtration system. Although the system was only 7 years old, the problem was that replacement parts were very difficult to obtain. That often led to weeks of not having filtered water. We have a ton of iron in our well water and that makes for a lot of problems beyond drinking and washing.
After interviewing several Water Treatment Companies, we decided to purchase a new system from Progressive Water Solutions. Dan Sellack, co-owner spent 2 + hours at our home, sampling our water, going over our old system and explaining every possible thing about the problems, the causes and what needed to be done to solve them. He did not use any sales tactics designed to make us make hasty or uninformed decisions. He answered every question we could think of. When he wasn't sure about something, he said so and got back to us when he had information. When we decided to purchase our new system from him and have his employees install it, he gave us a date of install and kept us informed all the way.
Two Installers arrived on the day and hour promised. Their names are Jake and Kevin. I am not exaggerating to say that in all my 60 + years of home ownership, I have not been more pleased with the outstanding qualities of these two guys! AAA+ in all categories.
Our new Water Filtration System is Superb. And we feel confident that Dan and his family owned Progressive Water Solutions team will keep it going beautifully as long as we live in this home.

1st photo left - old system
2nd photo right - new system

Update:

I just spoke with Dan, one of the owners, about my experience with their recent service call. After some conversation and explaining, I would like to revise my review to four stars.

Great family owned company with professional and caring employees that look out for the best interest of the customer.

I highly recommend Dan and his team for entire home water filtration system. After water test, Dan sent email with all details that addressed water issues and ways to resolve it. The conversation of email run back and forth for about 20 times until I did not have any more questions to ask Dan. Very patient. Pricing is very transparent and itemized also including maintenance cost for the future so I know how much I am expecting for every maintenance service. Kevin and Adam did my system installation. They made the system compact and took least amount of space as well as very organized pipe set up. During the installation, Kevin answered all my questions and what to do for the first time use. I am very satisfied with the system and experience working with Dan and his team. Definitely 5 star!

Dan, Larry and the entire Progressive Water Solutions team have been incredible to work with. They are professional, responsive, thorough and kind, and it is clear that they believe deeply in the true benefits of their product. My husband and I are thrilled with the immediate improvement to our water that we have seen and cannot recommend this team enough. Thank you for giving us peace of mind and healthier water!

Did a lot of research and found this company to be top notch on product and service!

Responsive, quick, and proactive. The entire process—from water testing to installation and follow-up—was smooth. Every employee was knowledgeable, and the owner Dan’s hands-on experience showed that he built this company from the ground up, being a subject matter expert on the product, the process, and the customer service.

Jake, our installer was fantastic. He was on time, polite, knowledgeable and very respectful.
Our overall experience with company was great.

Dan came over to evaluate my water softener system today. He was extremely knowledgeable and efficient with his diagnosis and recommendations. I definitely will be a new client!

We had a wonderful experience with Dan and his team! They were very professional, did really clean work, and were a pleasure to work with. We would highly recommend them to anyone!

Dan and his team were fantastic.
The process started out with Arthur completing an assessment of our water situation and Dan providing a thorough and comprehensive quote to get us the cleanest water possible. I appreciated having all the facts and costs laid out plainly so I could make my decision between Progressive and another leading brand of water filtration.
Kevin showed up on time and did a professional and excellent job on the installation and homeowner training. There was even an issue that Dan noticed when returning to dig the line out to the natural area. Kevin came back out and took care of the issue and installed the RO faucet as promised.
The hardness of our water was off the charts before we installed the system. Immediately after installation we noticed how soft the water felt, no more residue in our dishwasher, clothes felt softer and the water taste from the RO faucet and ice cubes was exceptional.
Couldn't be more satisified with the process or the result.
Highly recommend Dan and the rest of the Progressive team.

It's so refreshing when you work with a company that not only knows their stuff but is also friendly and helpful. I needed some feedback on an inspection report I got from someone else and Dan provided his knowledge and assistance with no expectations in return. Now, he's my referral partner for my business and I know my clients water needs will be taken care of now and in the future. Thank you!

About 2.5 to 3 years ago I placed a call to Progressive Water Solutions and spoke with Dan Selleck (owner) regarding servicing our long overdo water filter system in our recently purchased, 23 year old home. When Dan explained the process and gave me an estimate I decided to have him do the work. The job was done flawlessly without issues, we now have clean drinking water! On a scheduled call back, Progressive Water Solutions has returned several times to maintain and to make sure our drinking water is clean and operating the way it should. I am a retired businessman of 38 years and have learned what good service is, Dan and his staff have met and far exceeded my expectations! Good job, Dan! See you next time!

We recently had an extreme water pressure problem in the house and thought it was the water filtration system. We called for what we thought needed service, but Dan, owner, walked us through the system to see where the problem was coming from. It wasn't the filtration system, but our plumbing pipes/valves to the whole house. Most probably just a minor blockage that cleared itself in the process of trouble shooting. We were thrilled that everything was back to where it should be and especially right before the weekend. Thank you Dan for your generous time, expertise and patience. From the staff to the owner, we could not be more satisfied customers. We get our water filtration service done with Progressive Water Solutions every year. Punctual, professional and knowledgeable staff.

Very friendly, thorough and expert in all they do!

We purchased our RainSoft systems from another company in 2021. We did all the annual service that was recommended, but the techs that company sent did not seem to know what they were doing. We hired Progressive this year (2024) to correct several problems caused by that company, including poor installation, training and deceptive billing. Dan was very responsive and knowledgeable and was tremendously helpful in contacting the manufacturer on our behalf for warranty parts while the other company we had did the opposite. I would highly recommend Progressive Water Solutions based on our experience. Our equipment is up and running and we feel that we have a reliable service to call if we need help in the future.

We are SO glad we called Progressive to install our water system. Dan and his staff did excellent, conscientious work installing our system. They communicated with us throughout the process, and were willing to adapt and adjust to match our needs and wants. We now have a water filter/softener system for our hard well water and a reverse osmosis filter for the drinking water that also supplies water to our refrigerator line.

We could not be happier with the process and the end result. Thank you Dan - to you and all your team!

Great experience working with progressive water solutions. They installed RO for us a few days ago, and so far we're loving the system. Jake was our technician who installed the system and he was very kind and professional. Would highly recommend.

I would highly recommend working with Progressive Water Solutions. We had a problem with our water softener and had others tells us they would only replace the entire system. Rob from Progressive came out and said they he thought it might be a fixable problem with the water softener. Arranged an appointment with technician. Bill came out, looked at the unit, turned a screw and told me that he thought he knew what the problem was. Less than an hour later the softener was fixed and back in working order. Just nice people to work with and who have experience and know what they are doing.

Very prompt and helpful! Great service

You guys went out all the way to satisfy your customers. After my bad review. I would have to say my apologies. Great work!

If you’re looking to have a water Treatment system installed in your house in the triangle, these are your guys. Dan, the owner, is incredibly responsive, professional, and experienced. His installers are similarly fantastic. Look no further.

I feel like it’s increasingly rare to come across people who are truly passionate about their work, but Dan and his team at progressive water solutions are definitely an exception. Dan is incredibly knowledgeable about water purification. I felt 100% confident that by purchasing from him I was getting the absolute best water system for my house and for my family, I highly recommend them. Additionally, Jake, who came and installed The system was so friendly and went above and beyond to make sure that our system was installed in the best way possible even though that meant digging in our crawl space for hours.

When we were sold the system, we were told that the price we were quoted as the price we were going to pay and that was 100% true. when an extra cost came up Dan quickly said that he would cover it. I have rarely seen this level of customer service and I couldn’t be happier with my decision.

If you are considering a water purification system. Give these guys a call!

8/2024 Edit from my previous post: I moved into a new home and wanted to have the same system and of course, I called Progressive! This system is again amazing! The crew of four guys came and completed the service in one day and again all took meticulous care to complete my project with utmost care. They all understand the complexities each home can bring and again had to address a unique situation with my new home. They are very knowledgeable and the quality of the system is top-notch. The best part is that if anything is needed, you can call and get the team knows you and your house/system. The company stands by its policies and to give you the best "polished" water! Dan and his crew are like family to me.

5/2022 system install: Phenomenal service! Norbert was amazing and so meticulous with my install. I had a more complex arrangement, and Norbert went above and beyond to complete my project paying attention to every detail. He spent the entire day and even secured another pipe nearby. I have had two other homes with water softener systems from two other companies. Based on my research and experience with the other companies, I decided to work with Progressive Water Solutions. I am very happy to say, it was worth every penny. This company cares about your home and will go above and beyond to make sure you have the right system and set up. It is a huge investment in protecting your health, home plumbing and appliances. Having the right company and equipment is the best advice I can give. Also, you would never know they were here as Norbert took time to clean along the way. Great job Norbert!

I highly recommend Progressive Water Solutions for your water treatement needs. Jake was the installer and his workmanship is top notch. I had a Iron Boss and Water Softener installed and Jake was detailed in explaining to me how the installation process would flow from start to finish. Dan the owner provides exceptional customer service as well. If you live in Alamance County this the company you want to do business with for your water treatment needs.

After moving into our new home, we needed to learn about our water filtration system and determine what maintenance was needed. We have been very satisfied by the service and education that was provided by the good people at Progressive Water Solutions. Dan, the owner, is conscientious and a pleasure to work with. We absolutely recommend them to anyone wondering if they should utilize their expertise.

Progressive Water Solutions is a phenomenal company to work with and I recommend you give them a chance to prove it to you.

I reached out to Progressive Water Solutions when I was looking for a whole house water filtration system. I made sure to look up and read into their company before placing the call. The customer reviews on their site said that they took their job seriously, were extremely knowledgeable, professional, and friendly. This gave me the confidence to call them; I had to determine if the reviews were true through experience.

They set up an appointment with me for a consultation; I had spoken with Dan, the owner of this family business and I then met with Rob for the consultation. Both gentlemen were extremely professional, knowledgeable, and patient with someone not in their realm of expertise.

The day of the installation came and there were two gentlemen who came to install the equipment. They did a phenomenal job. They both, independently, explained how the system worked to me; their understanding was nearly identical and showed that they had learned their craft well. Their instruction was excellent because when I later had to bypass my system for some other work, I had the knowledge needed to do so.

They responded quickly whenever I had a concern and I have already recommended them to multiple friends, family, and companies. I truly could not recommend them highly enough.

Had a wonderful experience with Progressive Water Solutions. They sent a tech out to test our water and make recommendations. They never tried to rush us into a decision and sent all the details of what they offered and what each part of the system did. The installation process went really smoothly, he explained how to use it and showed me the system. We can absolutely tell a difference in our water and it tastes great. Would highly recommend going with Progressive if you’re looking into water solutions for your home!

From start to finish my experience with Progressive Water Solutions was excellent. Rob came out for the first step in the process, water testing. He was incredibly professional and knowledgeable, explaining the needed equipment and process. Jake was the installer of the system and was equally excellent. He was respectful and professional throughout the entire install. I would highly recommend hiring this company!

Josh is amazing he showed up on time did what he said he was gonna do and I've had no problems since. The man is a saint. Calling these folks every time no matter what. THANKS JOSH!!!!

Great service and product!

We had a smooth process with PWS from start to finish. Our first contact was with Dan the owner. Arthur came out and tested our water and was friendly and informative. Jake came out and completed the installation and was also personable and informative. He did a great job on our installation. The interactions we had with everyone was top notch. Our water tastes great. Highly recommend them!

First time using a water treatment system, and when it went down, these folks went out of their way to make us feel comfortable with it. Incredible people, Dan, Danielle, and Bill.

Had a great experience working with PWS. Arthur did an excellent job with the water testing and presentation, Jake and Kevin did an amazing job with the install and explaining how everything works, lastly Dan was super professional and great at communication. Can’t say enough good things about this experience!

I purchased a softener and purification system from Progessive. Their service is timely and quality. This company goes above and beyond. I recently had an issue that Dan personally took the time to assess and fix at no charge. The company focus is getting the job done correctly and in a very personable and professional manner. Nothing but good things to say and have used their service for over two years.

We had a water system installed on our home and it was crazy the difference it made. Excellent service answering questions and post sale support. Thanks so much ya'll!

The owner, Dan, is beyond helpful. I had an incompetent crew (from the store I bought my new fridge from a week after Progressive installed everything) install my new fridge but they didn’t know what they were doing. I immediately texted Dan, and had to FaceTime him so he could walk them through the connection process. He made himself available and a disaster was avoided! Dan didn’t have to do this as it was unrelated to Progressive but he went out of his way to help me. Jake and Kevin from Progressive were beyond amazing when installing the system. Jake was here for the majority of the time — he was knowledgeable, kind, and very professional. He was even patient with my very anxious dog! Thank you to everyone — we are so happy with the new home water treatment and would select Progressive a million times over. The very best in the Triangle area!

Progressive Water Solutions has been great to work with from start to finish. They are very responsive, professional and work cleanly. I would highly recommend them to anyone looking to install any type of water system.

I highly recommend Progressive Water Solutions. They are quick with communication and service. Not to mention that cleaning up our water has changed my son’s quality of life. Our water is safe, our hair is soft, and there’s no more chlorine odor when running a bath. Their prompt service, attention to detail, and expertise in everything they do is why I recommend them so highly

Absolutely awesome service!

I compared a few different companies and DIY options for home filtration and PWS was recommended by another water treatment specialist. I'm really happy that I worked with Progressive Water Solutions instead of another company or trying to install a system I bought online myself. While having them install the system, I could see all the ways that I would have got it all wrong if I did it myself! Their customer service is fantastic! They are easy to reach and responded very quickly to every question I had. I tend to ask a lot of questions and I got a lot of clear and easy to understand answers from them. I learn a lot about water and my water system from them. They were so pleasant to talk to and helpful. I highly recommend them

Update: I've been working with PWS for 4 years now and still very happy with their service. Jake came out to do my annual maintenance this year and answered all my questions big and small. He was very easy to talk to and helpful.

Excellent customer service, with quick response and communication to assist with my replacement of the new tank for water neutralization system.

Awesome company and people. Been working with them for 5 years. Highly recommend.

PWS made this easy from the beginning. Rob came out and tested our water and gave me options based on what type of water I had. No pressure from him. Answered all my questions. I received a detailed quote from Dan the owner. Once I decided to go with them they were able to schedule an installation quickly so that we could get it installed before we moved in. Jake came out and completed the install and did an incredible job of explaining everything. Install was clean and professional looking. The interactions I had with Dan the owner were top notch. Family run business that takes pride in doing it right. Highly recommend them! Love my water.

Progressive Water Solutions has been our water- fixer company for 3 years now and their level of service and attention to detail is as terrific now as it was at install. We have well water that is really hard, acidic and has lots of iron. Since they installed our system, water spots clean right off, our water is neutral pH, so doesn’t upset our tummies and the red rust stain in the toilets and sinks are a thing of the past. Jake , who did the annual check on filters and batteries, etc., is a superstar who answered every question we asked understandably and clearly. If you’re having any water issues, this company will do right by you. Patti R., Bahama, NC

Great service and product. I am so glad we decided to have them install our whole home system. I really enjoyed working with them from the beginning through to the end. Thank you!

EXCELLENT EXPERIENCE. Love the lifetime warranty. Very happy with the financing option. The employees all did such a good job explaining the system to us AND installing it very neatly (thanks Kevin). The education that they provided us during this process was top notch. I recommend everyone consider a water filtration system from Progressive Water Solutions. I can’t wait to tell everyone about them!!